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Applies to Dynamics 365 (online), version 9.x

Dynamics 365 includes many system reports that you can use to gain insights into how your business is doing. You can use these reports as is or customize them for your needs. For more information about customized reports, see Customize and organize reports. The following will provide insights into your product catalog:

Description More information
Products used by an account Products by Account report
Products used by a contact Products by Contact report

Products by Account report

Use this report to see which products are used by an account. For each account, the report lists the products associated with the account.

By default, this report displays only line items for orders that don't have a status of Canceled, and line items for opportunities that have a status of Won.

Products by Contact report

Use this report to see which products are used by a contact. For each contact, the report lists the associated products.

The report shows orders that have not been cancelled and opportunities that you have won.