If your users run a recent version of Microsoft Outlook, they can use Microsoft Dynamics 365 for Outlook. Dynamics 365 for Outlook makes it easier for your team to work with Dynamics 365 data in the familiar Outlook environment.

This section covers installing and deploying Dynamics 365 for Outlook.


You must have the latest version of Dynamics 365 for Outlook (version to connect to Dynamics 365 (online), version 9.0. Version provides support for Transport Layer Security (TLS) 1.2 required for connecting Dynamics 365 for Outlook and Dynamics 365 (online), version 9.0. For more information, see Update for Dynamics 365 for Outlook.

As of 1/29/2018, based on overwhelming customer feedback and our desire to continue supporting our customers, we have decided not to deprecate Dynamics 365 for Outlook (Outlook add-in). Please read this blog post for more details.