Views:

If you’re a system administrator, you can control synchronization of appointments, contacts, and tasks fields between Dynamics 365 and Outlook (using Dynamics 365 for Outlook) or Exchange (using server-side synchronization). You can:

  • View and modify the fields that are synchronized between Dynamics 365 and Outlook or Exchange.

  • Control whether a specific pair of fields is synchronized:

    • In one direction - from Outlook or Exchange to Dynamics 365 or from Dynamics 365 to Outlook or Exchange

    • In both directions - from Outlook or Exchange to Dynamics 365 and from Dynamics 365 to Outlook or Exchange

    You can also disable field synchronization between a pair of fields.

    For more information about controlling field synchronization, see Control field synchronization between Dynamics 365 and Dynamics 365 for Outlook