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Applies to Dynamics 365 (online), version 9.x
Applies to Dynamics 365 (online), version 8.x

You may see an error while running the Add User License Wizard if you have:

  • Reached the maximum number of licenses available for your offer.

  • Attempted to remove licenses, which would result in less than the minimum number of licenses required by your offer.

    Important

    To see other offers available to you, on the Subscription Management page, under Application Usage, click or tap View Offers. If you are eligible to change your current offer, the offers will be listed. If you are not eligible for an offer at this time, contact the Dynamics 365 sales team.

You may see an error while running the Add Storage Wizard if you have:

  • Reached the storage limit available for your offer.

  • The minimum amount of storage for that offer.

If you cannot add storage from your Microsoft Dynamics 365 subscription, it might be that your current offer has a limited amount of storage available.